Shipping policy
SHIPPING POLICY
Order Processing
Orders are generally processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day. During promotional periods, holidays, or periods of high order volume, processing may take longer.
After your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Destinations
BEEVVOS ships to customers in the United States, Europe, and other supported international destinations.
Some countries or regions may not be available for delivery due to carrier restrictions, customs regulations, or other logistical limitations.
Estimated Delivery Time
Estimated delivery times are:
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United States: 7–15 business days
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Europe: 7–15 business days
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Other international destinations: 10–20 business days
Delivery times are estimates only and begin after the order has been processed and shipped.
Delivery may be delayed due to customs inspections, carrier disruptions, public holidays, weather conditions, incorrect addresses, or other circumstances outside our control.
Shipping Fees
Shipping fees are calculated and displayed at checkout before payment is completed.
Shipping fees may vary depending on the delivery destination, order weight, package size, and selected shipping method.
Any free-shipping promotion will be subject to the conditions displayed on the website at the time of purchase.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country or region.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping fee.
BEEVVOS does not control customs charges or customs processing times.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Tracking information may take several business days to update after the parcel has been shipped.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address.
BEEVVOS is not responsible for delivery failures, delays, or additional costs caused by incorrect, incomplete, or outdated shipping information.
Contact us as soon as possible if you need to correct your address. Address changes cannot be guaranteed after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us at info@beevvos.com.
Please include your order number, tracking number, and clear photos or videos when reporting damaged products or packaging.
We will review the issue and assist with the carrier investigation when appropriate.
Separate Shipments
Orders containing multiple products may be shipped in separate packages. In this situation, customers may receive more than one tracking number and packages may arrive on different dates.
Contact Information
For questions about shipping or delivery, please contact:
BEEVVOS
Email: info@beevvos.com
Phone: +86 152 0176 9603
Address: 6F, Building 3, Cuiyu Jewelry & Jade Trade Center, No. 6 Yuyi South Street, Guicheng Subdistrict, Nanhai District, Foshan, Guangdong 528000, China